Your right to privacy
Your right to privacy is very important to us. We take the security of your information seriously and have policies and processes in place to ensure it remains safe. This policy describes the way we collect information, how we use it and how we protect it.
About More Life Adventures
We are More Life Adventures. We are registered as a company in England and Wales under registration number 11810092. Our registered office address is Flat 10 Gladstone Court, 97 Regency Street, London SW1P 4AL.
How we comply with Data Protection regulations
We are committed to safeguarding your personal information and we are legally obliged to use your information in line with all laws concerning the protection of personal information.
Information we hold about you
We collect personal information about you when you enquire about or make use of our services. Personal information we hold will include:
Name, address and e-mail address
Information you give us when registering for our services, e.g. training background, past or present injuries, medical conditions that may affect your training, allergies and food intolerances. If you register other members of your family, we will hold this information for each member that you register.
Information we need to be able to process payments from you, for example bank and credit or debit card details
Records of contact with you, such as system notes and emails
How long we keep your information
We will keep your personal information on file for three years after the service we have provided has been completed or for and for as long as you wish us to keep you up-to-date with our services and events. We will destroy it securely when it is no longer needed.
How we protect your information
The security of your information is very important to us. We protect your information by maintaining physical, electronic, and procedural safeguards in relation to the collection, storage and disclosure of personal data to prevent unauthorised access, accidental loss, disclosure or destruction.
No data transmission over the internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of our sites. However we use our reasonable endeavours to protect the security of your personal information from unauthorised access.
How we use your personal information
We will only collect, use, hold or disclose personal information where we have a lawful basis to do so. This
means information we need to tailor our service to you so that it meets your needs and requirements, to satisfy legal or regulatory requirements, and where we have your consent. We will use your information to:
Plan our service to you to meet your needs and goals
Process your payment and confirm your booking
Send you information relevant to your booking
Gain feedback from you
Meet our legal obligations
Keep our records up-to-date
Keep you informed of future events and services that we run that may be of interest to you - where you have given us consent to do so
We may monitor and keep records of email communications which you send to us and other communications with you in accordance with this policy and our other business interests.
How you can manage the information we hold and how we use it
Should your personal information change (e.g. your postcode), or if you no longer wish to receive
newsletter updates or services you have signed up for, or if you wish to review or receive copies of the personal
information we hold about you, or have any other queries, please email firstname.lastname@example.org including full details of your request.
Data protection regulations mean you have rights over how we hold and use the information we hold about you:
You have the right to give your consent to us using your data for any activities we do not have a lawful basis to carry out, for example sending you marketing communications. You can withdraw consent at any time
You have the right to request access to the information we hold about you; this is called a Data Subject Access Request
You have the right to know who your data is shared with and why
You have the right to have your details updated if they are inaccurate and for information not required for lawful reasons to be deleted
You have the right to request that information we process by automated means is sent to you or another nominated data controller in a commonly used electronically readable format
If you wish to action any of the above please contact us by:
Post: Flat 10 Gladstone Court, 97 Regency Street, London SW1P 4AL
Phone: 07980 602012
Please do not include confidential information in emails or letters.
How we share your information
From time to time we may send information to, receive information from, or exchange your personal
companies who perform essential services for us
third-party organisations that conduct research, analysis and marketing activities on our behalf e.g. regulators, courts or other public authorities
the emergency services in the case of accident or emergency
We will only share or exchange data with third parties with the protection of a written agreement and the ability to oversee their activities, unless information is required for legal or regulatory reasons. Where we have relationships with other organisations that process your information on our behalf we take care to ensure they have high data security standards. We will not allow these organisations to use your personal information for unauthorised purposes.
If the business is reorganised or sold to another organisation, we may transfer any personal information we hold to that organisation.
Using our website
By browsing and using our website you agree to the aspects of this policy governing your use of the website. If you do not accept this policy, you should not use our website.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The information collected by cookies and web beacons is not personally identifiable, it includes general information about your computer settings, your connection to the internet e.g. operating system and platforms, IP address, your browsing patterns and timings of browsing on our website and your geographical location.
How to change your cookie settings
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Latest update: January 6, 2019