Privacy Policy

Your right to privacy

Your right to privacy is very important to us.  We take the security of your information seriously and have policies and processes in place to ensure it remains safe. This policy describes the way we collect information, how we use it and how we protect it.

About More Life Adventures

We are More Life Adventures. We are registered as a company in England and Wales under registration number 11810092. Our registered office address is Flat 10 Gladstone Court, 97 Regency Street, London SW1P 4AL.

How we comply with Data Protection regulations

We are committed to safeguarding your personal information and we are legally obliged to use your information in line with all laws concerning the protection of personal information.


Information we hold about you

We collect personal information about you when you enquire about or make use of our services.  Personal information we hold will include:

  • Name, address and e-mail address

  • Telephone number

  • Information you give us when registering for our services, e.g. training background, past or present injuries, medical conditions that may affect your training, allergies and food intolerances. If you register other members of your family, we will hold this information for each member that you register.  

  • Information we need to be able to process payments from you, for example bank and credit or debit card details

  • Records of contact with you, such as system notes and emails

How long we keep your information

We will keep your personal information on file for three years after the service we have provided has been completed or for and for as long as you wish us to keep you up-to-date with our services and events. We will destroy it securely when it is no longer needed.  

How we protect your information

The security of your information is very important to us.  We protect your information by maintaining physical, electronic, and procedural safeguards in relation to the collection, storage and disclosure of personal data to prevent unauthorised access, accidental loss, disclosure or destruction.

No data transmission over the internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of our sites. However we use our reasonable endeavours to protect the security of your personal information from unauthorised access.

How we use your personal information

We will only collect, use, hold or disclose personal information where we have a lawful basis to do so. This

means information we need to tailor our service to you so that it meets your needs and requirements, to satisfy legal or regulatory requirements, and where we have your consent. We will use your information to:

  • Plan our service to you to meet your needs and goals

  • Process your payment and confirm your booking

  • Send you information relevant to your booking

  • Gain feedback from you

  • Meet our legal obligations

  • Keep our records up-to-date

  • Keep you informed of future events and services that we run that may be of interest to you - where you have given us consent to do so

We may monitor and keep records of email communications which you send to us and other communications with you in accordance with this policy and our other business interests.

How you can manage the information we hold and how we use it

Should your personal information change (e.g. your postcode), or if you no longer wish to receive

newsletter updates or services you have signed up for, or if you wish to review or receive copies of the personal

information we hold about you, or have any other queries, please email hello@morelifeadventures.com including full details of your request.


Data protection regulations mean you have rights over how we hold and use the information we hold about you:

  • You have the right to give your consent to us using your data for any activities we do not have a lawful basis to carry out, for example sending you marketing communications.  You can withdraw consent at any time

  • You have the right to request access to the information we hold about you; this is called a Data Subject Access Request

  • You have the right to know who your data is shared with and why

  • You have the right to have your details updated if they are inaccurate and for information not required for lawful reasons to be deleted

  • You have the right to request that information we process by automated means is sent to you or another nominated data controller in a commonly used electronically readable format

  • If you wish to action any of the above please contact us by:

    •        Email: hello@morelifeadventures.com

    •        Post: Flat 10 Gladstone Court, 97 Regency Street, London SW1P 4AL

    •        Phone: 07980 602012

   Please do not include confidential information in emails or letters.

How we share your information

From time to time we may send information to, receive information from, or exchange your personal

information with:

  • companies who perform essential services for us

  • third-party organisations that conduct research, analysis and marketing activities on our behalf e.g. regulators, courts or other public authorities

  • the emergency services in the case of accident or emergency

We will only share or exchange data with third parties with the protection of a written agreement and the ability to oversee their activities, unless information is required for legal or regulatory reasons.  Where we have relationships with other organisations that process your information on our behalf we take care to ensure they have high data security standards. We will not allow these organisations to use your personal information for unauthorised purposes.

If the business is reorganised or sold to another organisation, we may transfer any personal information we hold to that organisation.


Using our website

By browsing and using our website you agree to the aspects of this policy governing your use of the website. If you do not accept this policy, you should not use our website.

Use of cookies and links to other websites

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The information collected by cookies and web beacons is not personally identifiable, it includes general information about your computer settings, your connection to the internet e.g. operating system and platforms, IP address, your browsing patterns and timings of browsing on our website and your geographical location.


How to change your cookie settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org  or www.allaboutcookies.org

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Latest update: January 6, 2019